Legal, Privacy & Terms of Service

Last Updated: May 2026

Welcome to Click-wise (https://click-wise.com). This document governs your use of our website, outlines our business terms, and explains how we collect, protect, and process your personal data in accordance with the EU General Data Protection Regulation (GDPR - Regulation 2016/679), Greek National Law 4624/2019, and local e-privacy directives.

By using our website, submitting data through our forms, or engaging our services, you agree to the practices described in this document.

Section 1: Legal Notice & Data Controller

The “Data Controller” responsible for processing your personal data on this website is:

  • Trade Name: Click-wise
  • Official Corporate Registration (Γ.Ε.ΜΗ.): 157722103000
  • Jurisdiction / Country: Athens, Greece, European Union
  • Contact Email: info@click-wise.com
  • Official Website: https://click-wise.com

Section 2: Terms of Service (ToS)

1. Scope of Services

Click-wise operates as a professional digital agency providing solutions including online digital marketing campaigns, web development optimization, conversion rate tracking, and automated business workflows.

2. Contact and Interactive Features

Our website features digital contact components (“Let’s talk” submission forms) designed to collect business inquiries. By utilizing these forms, you acknowledge that you are initiating a B2B communication request and that the data provided will be handled according to Section 3 of this document.

3. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights for the digital layouts, visual design systems, custom code, written copy, and branding components on click-wise.com are owned entirely by Click-wise. You may not republish, sell, or duplicate our content without explicit written permission.

4. Limitation of Liability

While we strive to ensure the continuous security and accuracy of the information displayed on this website, Click-wise provides this site on an “as-is” basis. We are not liable for any direct or indirect losses arising from temporary website downtime, external cloud-service interruptions, or marketing decisions made based on our general blog insights.

5. Governing Law & Jurisdiction

These terms are governed by and construed exclusively in accordance with the laws of Greece. Any legal disputes or claims relating to these terms shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

Section 3: Privacy Policy (GDPR Compliance)

1. Data We Collect and How We Collect It

We process personal data strictly under the lawful bases of Consent (Art. 6(1)(a) GDPR) and Pre-contractual Measures / Performance of a Contract (Art. 6(1)(b) GDPR).

We collect information exclusively when you voluntarily fill out our interaction popups (such as the “Let’s talk” form). The data points collected consist of:

  • First Name & Surname
  • Work Email Address
  • Company Name
  • Message Details (Optional user-submitted notes)

2. How Your Data is Stored and Processed

To ensure a fast and streamlined response workflow within 24 hours, data submitted via our contact forms is automatically securely bridged to a private, cloud-hosted Google Sheets spreadsheet database.

  • Strict Access Isolation: This spreadsheet is private, fully encrypted, and strictly accessible only by authorized members of the internal Click-wise management team.
  • No External Sharing: We do not sell, lease, rent, or trade your contact details with any third-party marketing companies.

3. Data Retention Period

We store your personal data only for as long as necessary to fulfill the operational purpose for which it was gathered:

  • General inquiries or proposal requests that do not result in a formal commercial contract are entirely purged from our sheets within twelve (12) months.
  • Data linked to active client partnerships is moved to secure internal CRM/accounting files and retained for the duration required by standard Greek tax legislation and accounting frameworks.

4. Your Rights Under GDPR & Greek Law 4624/2019

You retain full sovereignty over your data. At any point, you can exercise the following rights:

  • Right of Access: Request a complete copy of the data logs we hold about you.
  • Right to Rectification: Request immediate corrections to mistaken or outdated data.
  • Right to Erasure (“Right to be Forgotten”): Request the complete deletion of your data from our spreadsheet databases.
  • Right to Object / Withdraw Consent: Revoke your consent to be contacted at any time.

To exercise any of these privileges, please send a direct request to info@click-wise.com. If you believe your data has been handled improperly, you retain the legal right to file an official complaint with the Hellenic Data Protection Authority (HDPA) via their official portal (www.dpa.gr).

Section 4: Cookie Policy

Our website uses cookies to maintain structural performance, remember layout variables, and interface safely with our integrations.

1. Classification of Cookies We Use

  • Strictly Necessary Cookies: Mandatory technical cookies required to safely load the web application and remember your cookie preference settings. These cannot be disabled.
  • Analytics / Integration Tracking Cookies: If configured via Google Tag Manager (GTM), these cookies evaluate aggregate web traffic metrics anonymously to map click-wise.com’s organic visibility.

2. Consent Revocation & Choice

When visiting click-wise.com, our integrated cookie banner gives you the autonomous choice to accept or decline tracking. Your choice is saved locally via standard localStorage. You may clear your browser cookies at any time to fully reset these preferences.

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